GUARANTEE

 

Apparel and gear can be returned/exchanged when new/unworn within 30 days of receipt. product pant must be unhemmed, unaltered, and unworn
EXCHANGES

 

Apparel and gear can be returned/exchanged when new/unused within 30 days of receipt. product pants must be unhemmed, unaltered, and unused.

 

Returned items can be exchanged for the same product. Any shipping charge incurred due to exchanges is the responsibility of the customer.

 

 
RETURNS/REFUND

 

Apparel and gear can be returned/exchanged when new/unused within 30 days of receipt.

 

product pants must be unhemmed, unaltered, and unworn. If you need a refund, we’ll send you a IDR 10k restocking fee will apply (withheld from refund).
WARRANTY CLAIM

 

We guarantee the hardware on the item you are using. Don’t worry about buttons coming off, rivets coming off, or cracked leather patches.

 

Whatever your hardware problem is, you can claim to get a hardware a replacement. Please contact us when you have hardware problem with item you purchase.

ALL THE DETAILS

DEFECT WARRANTY

Mistakes happen and we’ll work quickly to resolve it!

All of our products are warrantied to be free of defects for 30 days from the purchase date. Defective products will be repaired or replaced with an equivalent product at our sole discretion.

If you feel something isn’t quite right with your Sky Denim pant, send us a request via the button below.

We’ll need to verify your product falls within our warranty parameters, so please have your original proof of purchase and photo of item handy.

DOMESTIC RETURN SHIPPING

For Java Island orders, in the first 30 days, we offer free return shipping on exchanges.

We will offer a return ship label for return and refund requests; a Rp 10k restocking fee will apply (withheld from refund).