Yes, every Sky Denim pants has a knee and hip protector. Not to worry, every protector is removable and easy to remove and apply

Sky Denim is designed to accommodate height difference, with the stretchy material and adjustable knee protector pocket makes it possible for you to adjust the position to fit your knee and part of your shinbone

No, currently we don’t produce Sky Denim specify for women or kids, but there is type of Sky Denim that can be wear for both women and men (unisex). Example: Sky Denim Frodo, is wearable for women (you can adjust it with the size of your own jeans so it fits nicely)

Stretch panel is an elastic material in some part of Sky Denim pants, located in the knee and in the back behind the hips. Purposely to create a comfortability when you wear Sky Denim in your motorcycle, you still be able to move with ease even with a protector on

No, at this moment we are not yet providing a product with water resistance material

No, you don’t need an inner suit, wearing Sky Denim is just the same as wearing basic jeans that you wear on a daily basis

Yes, of course. You can purchase the protector separately if it is broken or lost

First way, we will send you an email update for your transaction status including the shipment status

Second way, you can log in to your registered account on our website www.SkyDenim.id (if you sign up when you were ordering)

When a transaction has been done (checkout) we can’t change or cancel the ongoing order

Please contact our customer service info@SkyDenim.id as soon as possible after you find difficulty and need help. We will respond and find the best solutions for you

Don’t worry because we also offer easy warranty for product return/exchange

We will process your order on the same day of your transaction. The shipping usually takes about 2-3 working days with regular expeditions, and 1-2 working days with the faster expedition.

After an order sent to the expedition, it becomes the responsibility of the expedition party. Delay or lateness shipping is out of our control.

Exchanges

Apparel and gear can be returned/exchanged when new/unused within 30 days of receipt. product pants must be unhemmed, unaltered, and unused.

Returned items can be exchanged for the same product. Any shipping charge incurred due to exchanges is the responsibility of the customer.

Returns

Apparel and gear can be returned/exchanged when new/unused within 30 days of receipt. product pants must be unhemmed, unaltered, and unused. If you need a refund, we’ll send you a IDR 10k restocking fee will apply (withheld from refund).

Warranty

We guarantee the hardware on the item you are using. Don’t worry about buttons coming off, rivets coming off, or cracked leather patches.

Our base is in Indonesia. Located in Bandung city, West Java province.

Every national order Indonesia will be shipped via customer selected expedition (*Expedition list available on your checkout form)

International order will be shipped using POS, EMS, FEDEX, or DHL. (*Please keep in mind international shipping will take more time than regular shipping, usually takes 20-40 days to arrive).

Every local order will get free shipping with a transaction above IDR 990,000. Below that amount, you will get regular charge based on product weight, distance, and selected expedition that you choose on the checkout.

Yes, if there is a possible shipment available.